Prescription Ordering Over the Phone – The New Normal

Prescription Ordering Over the Phone – The New Normal

19 / Jun

Ordering Prescriptions Online in UK: The New Normal

Online pharmacies have steadily risen in popularity over the last decade.  Their origin traces back to the late 1990s, with the advent of the internet. As technology progressed, so did the possibilities, leading to the current era where ordering prescriptions online is the new normal.

Benefits of Online Pharmacy Services

Online pharmacy services have numerous benefits that have contributed to their growing popularity. 

Convenience: An online pharmacy enables patients to consult with medical professionals from the comfort of their own homes. This is especially useful for those living in remote areas or with limited mobility. It also saves travel time and costs.

Time Efficiency: Traditional appointments with GPs can sometimes take weeks to book. An Online pharmacy offers quicker consultation opportunities, potentially getting patients the medical attention they need more promptly.

24/7 Availability: Many online pharmacy services operate around the clock. This makes it possible for patients to seek medical help at any time of day or night, a feature particularly beneficial during emergencies or for those with irregular working hours.

Confidentiality and Privacy: They ensure that consultations are private and confidential. Patients who might feel embarrassed about certain health issues, e.g., erectile dysfunction, or sexual healthcare, might find this method of consultation more comfortable.

Hassle-Free: The process is hassle-free and straightforward. You fill in an online form detailing your symptoms. A registered GP near your area reviews it, and, if necessary, an e-prescription is issued, which can be used to order medication online.

Easy Access to Records: Digital platforms store patient medical records securely online, allowing for easy access and transfer of information. For example, The Care Pharmacy offers a personalised dashboard for each patient where you can request prescriptions, track your orders, and get reminders to reorder your medicine. This can improve care coordination, especially for those managing multiple health conditions.

Streamlined Repeat Prescriptions: Online pharmacies simplify the process for repeat prescriptions, eliminating the need to physically go to a GP each time a repeat prescription is required.

Access to a Wide Range of Services: Online pharmacies offer a variety of services, including GP consultations, specialist referrals, and delivery of medication. This makes it a one-stop shop for many healthcare needs.

The Shift Toward the New Normal

The COVID-19 pandemic has accelerated the shift towards online services, including prescriptions. To maintain social distancing and reduce potential exposure, many people have opted to order their prescriptions online, turning it into the new normal. 

How to Order Your Prescription Online?

Choose a Trustworthy Online Pharmacy

Before ordering, you must ensure your online pharmacy is reputable and licensed. Look for UK accreditations such as General Pharmaceutical Council (GPhC). 

The Process of Ordering Online

Ordering online is usually simple and user-friendly. Here’s a step-by-step guide:

  1. Register for an account on your surgery website or NHS app and await confirmation.
  2. Select your medication. Confirm your order and check your nominated pharmacy (hopefully, it should say The Care Pharmacy!)
  3. Wait for your medication to be delivered to your doorstep. Once the prescription has been signed off by the GP – it will be sent to us directly via EPS (Electronic Prescription Service).

Note: You can also create an account on The Care Pharmacy website and order through us. However, an increasing number of surgeries encourage patients to order directly through them or the NHS app and not via pharmacies, so this may not always be possible.

Safety Precautions

Ensure that the online pharmacy requires a prescription for medication. Be wary if they offer to sell prescription drugs without a valid prescription—it’s illegal and unsafe.

The Future of Online Prescriptions

Technological Advancements

The future of online prescriptions is promising, with technological advancements paving the way. AI and machine learning can potentially personalise your online pharmacy experience, while telemedicine consultations could become even more commonplace. 

Impact on Traditional Pharmacies

While the shift towards online prescriptions is evident, traditional pharmacies are not likely to disappear completely. They’ll evolve to offer more personalised services and compete with online services.


The rise of online pharmacy services has revolutionised how we access healthcare, providing round-the-clock availability, time efficiency, confidentiality, and streamlined processes. 

The COVID-19 pandemic has further accelerated this shift as people seek to maintain social distancing and reduce potential exposure. However, it’s important to choose a reputable online pharmacy like The Care Pharmacy, which requires a valid prescription for medication to ensure safety.

Looking ahead, the future of online prescriptions holds great potential with technological advancements and the integration of AI and machine learning. Traditional pharmacies will continue to adapt and compete by offering personalised services. 

Embracing online prescriptions opens up new possibilities for accessible and efficient healthcare, empowering individuals to take control of their well-being.


Is it safe to order prescriptions online?

Yes, using a reputable and licensed online pharmacy is safe.

Can I get a prescription online?

Many online pharmacies like The Care Pharmacy offer telemedicine consultations, where you can speak with a healthcare provider virtually and get a prescription.

What if I have questions about my medication?

Most online pharmacies have pharmacists available to answer your questions via chat or email.

How long does it take to get my medication delivered?

Delivery times can vary depending on the online pharmacy and your location. Usually, it takes a few days to a week.

Can I return the medication if I receive the wrong order?

Return policies vary by pharmacy. It’s crucial to check the pharmacy’s return policy before placing an order.

C0VID-19 Vaccine

The C0VID-19 vaccine works by training the immune system to recognise and fight the virus that causes C0VID-19, specifically its spike protein. C0VID-19 is a respiratory tract disease, mainly spread through respiratory droplets, aerosols, and direct contact with other people.

Price Per Dose: £ 59.99

Chickenpox Vaccine

Chickenpox is a common viral infection caused by the varicella zoster virus. This vaccine is suitable for adults and children aged between one and 65 years.

Price Per Dose: £ 74.99

Shingles Vaccine

Shingles vaccine helps to protect against getting shingles.Shingles is an infection that causes a painful rash and It’s suitable for adults aged 50 and above.

Price Per Dose: £ 219.99

Yellow Fever

Yellow fever is a viral disease caused by the yellow fever virus and transmitted through the bite of infected mosquitoes. It can lead to severe symptoms, including fever, headache, jaundice, and in severe cases, organ failure and death. Travelers visiting areas where yellow fever is endemic, particularly in tropical regions of Africa and South America, are at risk of contracting the disease. The yellow fever vaccine is a highly effective preventive measure for travelers. The typical dosing routine involves a single dose of the vaccine, which provides immunity for at least 10 years. Some countries require proof of yellow fever vaccination for entry. It is essential for travelers to get vaccinated before their journey to protect themselves and prevent the spread of the disease.

Price Per Dose: £ 69.99


Typhoid is a bacterial infection caused by the bacterium Salmonella Typhi. It spreads through contaminated food and water, and its symptoms include high fever, abdominal pain, and severe gastrointestinal issues. Travelers visiting regions with poor sanitation and inadequate hygiene standards are at a heightened risk of contracting typhoid. The typhoid vaccine is a crucial preventive measure for travelers. There are two types of typhoid vaccines available – the injectable vaccine and the oral vaccine. The typical dosing routine for the injectable vaccine involves a single shot. Get vaccinated against typhoid – it is essential for travelers to avoid the risk of infection and enjoy a safe and healthy journey.

Price Per Dose: £ 39.99

TBE (Tick-Borne Encephalitis)

Tick-borne encephalitis (TBE) is a viral disease transmitted to humans through the bite of infected ticks. It primarily affects the central nervous system and can lead to severe neurological symptoms, such as inflammation of the brain. Travelers visiting regions where TBE is endemic, especially during outdoor activities in wooded or grassy areas, face an increased risk of contracting the disease. The TBE vaccine provides effective protection against this potentially serious infection. The typical dosing routine involves a series of two to three doses, depending on the vaccine type used. Booster doses are also recommended to maintain immunity over time. Getting vaccinated against TBE is essential for travelers to mitigate the risk of infection and enjoy a safe and enjoyable trip.

Price Per Dose: £ 64.99


Rabies is a deadly viral disease that affects the nervous system and is primarily transmitted through the bite of infected animals. The virus can cause a fatal infection if not treated promptly. Travelers, especially those visiting regions where rabies is prevalent and may have encounters with stray animals or wildlife, face an increased risk of contracting the disease. The Rabies vaccine is a preventive measure to protect against rabies. The typical dosing routine involves a series of doses. Typically this is given before potential exposure to the virus or after a potential exposure to ensure effective protection. Getting vaccinated against rabies is crucial for travelers to avoid the devastating consequences of this lethal infection and enjoy a safe journey.

Price Per Dose: £ 69.99

Pneumococcal (PCV/ PPSV)

The Pneumococcal vaccine, available as pneumococcal conjugate vaccine (PCV) and pneumococcal polysaccharide vaccine (PPSV), provides protection against various strains of pneumococcal bacteria. These bacteria can cause serious infections, including pneumonia, meningitis, and bloodstream infections. The PCV is primarily given to infants and young children, while PPSV is typically administered to older adults and individuals with specific medical conditions.

The typical dosing routine for PCV involves a series of doses given at specific ages during infancy. PPSV requires a single dose for most individuals, with a possible booster dose after a certain period.

Price Per Dose (PCV): £ 89.99

Price Per Dose (PPSV): £ 49.99


The MMR vaccine is a combination vaccine that provides protection against three highly contagious diseases: measles, mumps, and rubella. It is a crucial part of routine childhood immunizations. Also, it is recommended for adults who have not been vaccinated or lack immunity to these diseases. The typical dosing routine for the MMR vaccine involves two doses. The first dose is administered around the age of 12 to 15 months, and the second dose given between 4 to 6 years old. Getting vaccinated with the MMR vaccine is essential to prevent the spread of these potentially serious infections.

Ensure you and your loved ones are protected against measles, mumps, and rubella! Our experienced healthcare professionals are ready to provide you with the MMR vaccine. Come and get vaccinated with us to safeguard your health and contribute to a healthier community.

Price Per Dose: £ 44.99

Meningitis B

Meningitis B is a bacterial infection causing inflammation of the brain and spinal cord membranes. The risk of contracting it while traveling is generally low but increases in crowded settings. Be aware of the symptoms and ensure protection by getting vaccinated with us before your journey. Stay informed and stay safe during your travels.

Price Per Dose: £ 109.99

Meningitis ACWY

Meningitis ACWY is a bacterial infection that causes inflammation of the membranes surrounding the brain and spinal cord. The disease is caused by different types of bacteria, namely A, C, W, and Y. It can lead to severe health complications, including brain damage and death. Travelers, especially those visiting crowded settings like festivals, pilgrimages, or dormitory-style accommodations, may face an increased risk of contracting meningitis ACWY. To minimize the risk, vaccination is recommended, particularly when traveling to areas with active outbreaks or regions where the disease is more prevalent.

Price Per Dose: £ 49.99

Japanese Encephalitis

Japanese encephalitis is a viral infection transmitted through mosquito bites, primarily found in rural areas of Asia and the Western Pacific. The disease affects the brain and can lead to severe inflammation, resulting in neurological complications or even death. Travelers visiting or residing in regions where Japanese encephalitis is endemic, especially during the peak mosquito season, face an increased risk of contracting the virus. Taking preventive measures, such as using mosquito repellents, wearing protective clothing, and getting vaccinated, is crucial for travelers to reduce their risk of Japanese encephalitis and enjoy a safe journey.

The typical dosing for the Japanese encephalitis vaccine involves a two-dose series, with the second dose administered 28 days after the first.

Price Per Course: £ 199.99


Human papillomavirus (HPV) is a common viral infection that is primarily transmitted through sexual contact. There are multiple strains of HPV, some of which can lead to genital warts and others that can cause various cancers, including cervical, anal, and throat cancer. Travelers, especially those engaging in risky sexual behaviors, may be at risk of contracting HPV, as the virus can be prevalent worldwide. Practicing safe sex and getting vaccinated against HPV are essential preventive measures for travelers to reduce their risk of infection and the associated health complications.

Price Per Dose: £ 164.99

Hepatitis A Typhoid Combined

The Hepatitis A Typhoid combined vaccine is a convenient option for travelers seeking protection against both Hepatitis A and typhoid fever. The typical dosing schedule involves a single shot, providing immunity against both infections. This combination vaccine saves time and effort while ensuring comprehensive coverage against these travel-related diseases.

Price Per Course: £ 89.99

Hepatitis A Hepatitis B Combined

The Hepatitis A Hepatitis B combined vaccine offers protection against both Hepatitis A and Hepatitis B viruses. The typical dosing schedule involves three doses, administered at 0, 1, and 6 months. This vaccine is an excellent option for individuals seeking comprehensive protection against both hepatitis viruses in a convenient single shot.

Price Per Course: £249.99


Cholera is a severe bacterial infection causing profuse watery diarrhea and vomiting, primarily transmitted through contaminated food and water. Traveling abroad increases the risk of contracting cholera. This is especially true in areas with poor sanitation or during outbreaks. Taking preventive measures such as getting vaccinated is crucial for travelers’ protection.

The Cholera vaccine is typically administered as two-doses, the first dose given at least one week before potential exposure to cholera and the second dose taken at least one week after the first dose.

Traveling to high-risk areas? Our trained healthcare professionals are here to help! Come and get your cholera vaccine today to ensure a safe and worry-free journey.

Price Per Course: £59.99

Hepatitis B

Hepatitis B is a viral liver infection primarily transmitted through infected blood or body fluids. Travelers and others in high-risk situations, such as unsafe medical procedures or unprotected sex, face an increased risk of contracting the virus. Vaccination against hepatitis B and adopting preventive measures are essential to safeguard against this serious infection.

The typical dosing for the hepatitis B vaccine involves a series of three doses. The initial dose is followed by a second dose at least one month later, and a third dose six months after the first dose. This vaccination provides long-term protection against hepatitis B.

Price Per Course: £149.99

Hepatitis A

Hepatitis A is a viral infection that primarily affects the liver, causing inflammation and potentially leading to symptoms like fever, nausea, and jaundice (yellowing of the skin and eyes). The virus is commonly transmitted through consuming contaminated food or water. While hepatitis A can occur anywhere, the risk of contracting it increases significantly when traveling abroad, especially to regions with poor sanitation and hygiene practices. Tourists may unknowingly consume contaminated food or water, putting them at risk of infection. It is crucial for travelers to be aware of the risk and take preventive measures, such as getting vaccinated against hepatitis A, to protect themselves during their journeys.

The typical dosing for the hepatitis A vaccine involves a two-dose series. The first dose is administered before potential exposure to the virus, and the second dose is given 6 to 18 months later to provide long-term immunity. For a booster dose, a single shot is usually recommended for ongoing protection after the initial series. Ensuring full vaccination with the recommended dosing schedule is essential to prevent hepatitis A infection and maintain immunity, especially when traveling to regions with a higher risk of the disease.

Price Per Dose: £59.99

Diptheria, Tetanus And Polio

Diphtheria, tetanus, and polio are significant infectious diseases to consider when traveling abroad. Diphtheria is a respiratory infection that causes breathing difficulties and potentially life-threatening complications. Tetanus, also known as “lockjaw,” induces severe muscle stiffness and spasms, transmitted through contaminated wounds. Polio is a viral infection that can lead to paralysis, impacting the nervous system. While vaccinations have controlled these diseases in many places, some regions may still pose risks.

Before traveling, it is recommended to get a single booster dose for diphtheria, tetanus, and polio. This reinforces immunity and reduces the risk of contracting these diseases in regions where they may still be prevalent. Ensure a safe and healthy journey by receiving the recommended booster before you travel.

Price Per Course: £39.99